What Our Guests Are Saying
Every review is a story of a journey. Read what travellers, families and corporate clients say about their experience with Palanquin.
Reviews from Real Travellers
Unedited feedback from guests who booked directly with us for airport transfers, outstation trips, corporate travel and holiday packages across Northeast India.
Shweta Haridasani
“ I booked my trip from Guwahati to Tawang through Palanquin and was assigned driver Hemen. The entire journey was extremely comfortable and smooth. As a solo traveler, safety and trust were my top priorities, and Hemen made the trip not only safe but also very pleasant. He is professional, polite, and drives with great care. The long route felt stress-free because of his steady driving and helpful nature. I truly appreciate his efforts in making this journey memorable and would highly recommend both Palanquin and Hemen to anyone planning a trip in the Northeast. SH Solo trip · Guwahati to Tawang
Vaibhav Gokhale
“ Superb trip with Shri Pranjal Sarma as the driver. We contacted Palinquin to check about the availability of cab for 9 days trip to Guwahati Kaziranga Shillong Cherapunji. Pranjal was brilliant throughout the trip. His driving is superb and also the knowledge about all roads and hotels is great. He never once said no to anything. You ask him anything and he would say "ho jayega, ho jayega". Thanks for being an amazing companion. Thank you Palinquin for the services. I would definitely look forward to travelling with you again. VG 9-day trip · Guwahati, Kaziranga, Shillong
Santosh Navlani
“ I booked a SUV from Palanquin for my trip to North East. Right from the first interaction for booking with the owner and subsequent interaction with their sales & support staff while firming up the package, then the proactive communication till I arrived in Guwahati and then the actual travel, everything went perfect. The vehicle was clean and felt like new. Special mention for driver Pranjal who was extremely honest & professional. I would recommend Palanquin to everyone visiting North East, they are more professional at no extra cost than any other cab vendor you may come across. SN Local Guide · Northeast trip
Udipta Kalita
“ Been using the services of Palanquin car rentals since past six months for my airport pickups and drop. Love their minimal communication, professional drivers, clean cars, fuss free experience and affordable flat rates. If you're travelling self late at night, you can trust their service and professional drivers with your safety. This is why I keep coming to them despite availability of other taxi services. Sometimes they play the best Zubeen da songs which is an added delightful experience. UK Local Guide · Frequent airport trips
Riddhi Visawadiya
“ Had an amazing experience with Palanquin. We had a memorable North-East journey with them. Special thanks to Queen the owner of the company and Mr. Apoorba our coach for the whole trip. Both played an important role in making our trip amazing, safe and best to be remembered for lifetime. Highly recommend their services. Thanks once again. RV Local Guide · Northeast journey
Sumedha Bandari
“ Many thanks to Queen for curating a hassle free itinerary at Arunachal Pradesh for us. We had the best time here. Raju, the driver was very friendly and accommodating. I am going to recommend Palanquin Travels to anyone who wishes to come here. SB Arunachal Pradesh trip
Aatish Rathi
“ This was the 2nd time in 2 years I booked my north east trip with them and both the time it was such a wonderful experience. Their drivers are so well behaved and vehicles are all in very good condition. We were 2 families with small kids 2 to 4 years old, and they ensured that the trip is planned in a way kids feel comfortable. Drivers were trained to have patience with kids. Strongly recommend for your north east trip. AR 2 families · Northeast trip · 2nd booking
Sauvik Samanta
“ We have visited many places, but this tour of Arunachal took it to a whole new level. Not only did we get to experience the incredible natural beauty of Arunachal, but we also got a friendly, soft-spoken guide like Bhaskar Da. All in all, we had a wonderful 7 days. SS Local Guide · Arunachal Pradesh, 7 days
Sreeyesh K
“ It was a great experience for our Meghalaya trip with our dear driver Lakshya Nath. He was really a good person and a good guide for our entire trip. He suggested new places to visit and helped us with language issues with locals. We suggest new travelers to ask for him as driver. FYI, it is not any paid review. Honest review from 4 people about the person who made our trip more beautiful. SK Group of 4 · Meghalaya trip
Anjali Gupta
“ Hired an Innova Crysta for a day trip to Kamakhya Temple and Umananda Island. The driver arrived 10 minutes early, helped us with the ghat steps, and waited patiently. The car was clean, AC was perfect, and the overall experience was much better than I expected for the price. AG Solo traveller · Guwahati day tour
Manish Saikia
“ Booked the monthly hiring package for our regional office. Having a dedicated Innova and driver every day has simplified our operations enormously. The team at Palanquin is always responsive and the car is always presentable. Zero issues in 4 months. MS Monthly hiring · 4 months
All reviews verified on Google. Read the full unedited reviews directly on our Google Business profile.
Trust Built Over Every Journey
These numbers represent real guests, real trips, and the consistent standard we hold ourselves to.
- Average Google Rating
- 4.9
- Trips Completed
- 500+
- Years Serving
- 3+
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